Deposits are non-refundable. The only time we will issue a deposit back is if an incident has occurred out of our control and we have to cancel your appointment. By any means, if you cannot make your appointment for a justifiable reason such as sickness or cancellation of event you will be allowed to use your deposit towards your next appointment (Has to be within 1 month). If you cancel less then 48 hours of your appointment without a justifiable reasoning it is considered last minute and you will not receive your deposit back.